School bully

What can you do as a parent when your child gets bullied in school? #2 has been facing this bully since p1. It is pretty unfortunate that they have been "stuck" together in the same class for the past three years and will continue to be in the same class for another year. Even more unfortunate that they are "partners" as their index number comes one after another. Incidents that have happened so far - boy tries to trip #2 when he walks past (this has happened more than once - #2's psychomotor skills aren't fantastic to begin with), boy threw #2's shoe over the ledge and down to level 1, boy makes sarcastic remarks about #2 (& us) - "your mama is so fat", "your family is so poor that they cannot afford to buy you snacks" and the latest "your name is so stupid".

I've tried to speak to this boy's mom before but she chose to believe that her son is an "angel" and did not carry out the purported acts. Teachers have called me a couple of times regarding scuffles between the 2 boys and most of the time, there are no "eye witnesses". I've (more or less) given up on trying to resolve this matter and just pray that they will no longer be in the same class from p5 onwards. In the meantime, I've asked #2 to stay away from this boy and just ignore him - most of the time, he succeeds but his feathers will still get ruffled every now and then... any suggestions?

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